123ehost.com - Fast & Reliable Hosting

Billing

1. - I have a billing question... who do I contact ?

1. I have a billing question... who do I contact ? - Top

: You should contact the billing department by e-mail or call 450-682-5599.

Be sure to explain your entire situation so they can assist you promptly and efficiently.

2. Can I pay by Check ? - Top

: Certainly, this has always been one of our payment options.
Please use the following link:

Pay By Check

3. I am within my 30 day satisfaction guarantee... how do I request a refund ? - Top

: Easy, just email billing@123ehost.com
and kindly ask them for a refund.

Please remember to provide them with as much info as possible so that they can process your refund as quickly as possible.

Here is some info that they will need:

Your name
Full Name on payment
Date of payment
Transaction ID of payment
Domain name

4. What name or description shows up on my credit card statement when I pay via credit card ? - Top

: A charge by "123ehost" will appear on your billing statement, unless you use paypal or clickbank as an option, it will show their name.